Communications
Risk and outbreak communications
2008
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WHO Outbreak Communication Planning Guide
pdf, 811kb
The 2008 edition of the WHO Outbreak Communication Planning Guide provides countries and organizations with practical guidance on how to plan for outbreak communication and how to implement WHO's Outbreak Communication Guidelines.
2005
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WHO Outbreak Communication Guidelines
This publication outlines the risk communication principles of outbreak management.
Available in English, French, Spanish and Russian.
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Best practices for communicating with the public during an outbreak
pdf, 1.47Mb
Report of the WHO Expert Consultation on Outbreak Communications held in Singapore, 21-23 September 2004.
Social mobilisation and communication for behavioural impact
2002
Media communication
2005
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Effective Media Communication during Public Health Emergencies
The handbook describes a seven-step process to assist officials and others to communicate effectively through the media during emergencies.
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Effective Media Communications during Public Health Emergencies: A WHO Field Guide
pdf, 218kb
The Field Guide is a shortened version of the Handbook. It highlights the practical aspects of the seven-step approach.
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Effective Media Communications during Public Health Emergencies: a WHO Wall Chart
pdf, 61kb
The chart shows the seven-step approach and provides easily recalled key information and advice.